FERAL'S FAQs
How much are they?
Only £46! Crafted with superior luxury jersey cotton for a fantastic feel and elegant drape. Prices will be converted to your local currency.
When do you drop?
Please check emails for drop date
Are there custom fees?
We pay your import fees in all EU countries. Your orders arrive faster without extra charges. In most other countries, you usually don't pay import fees, but check your country's rules.
How do I buy?
The website will open up with a buy section at the drop time. We will also send a link via email. The stock is limited and it's first come, first serve.
How much is shipping?
We keep shipping as low as possible. The price of shipping is dependent on the country and will be calculated at checkout.
UK DELIVERY: £3.95
EU DELIVERY: £7.95
INTERNATIONAL (OUTSIDE EU & UK): £15
Enjoy FREE SHIPPING on international & UK orders over £130 GBP!
This will be converted to your local currency.
How long is dispatch & shipping?
While it's very likely we dispatch a lot sooner, please allow 5 working days to dispatch as we have to process all your orders at once.
On average we dispatch within 1-3 working days, however, we know this will be our BIGGEST DROP yet!
- UK Delivery: 2-5 working days once dispatched.
- Europe Delivery: 3-7 working days post-dispatch.
- Rest Of The World: 3-10 days
How long will the website be open for?
The website will be open for 2 days; however, stock is limited and we will sell out.
Do you offer returns?
Feral Clothing Return Policy
UK Returns:
- Timeframe: Return items within 14 days of receipt.
- Condition: Items must be in original, unworn condition with tags.
- Include: A note with your order number.
- Postage: Customer's responsibility; use tracked mail.
- No Returns Portal: Email us at harry@feralclo.com to initiate a return.
- Refunds/Exchanges: Processed within 10 days; confirmation via email.
International Returns:
- Timeframe: Return items within 21 days of receipt; initiate return within 14 days.
- Customs: Mark as "Returned Goods" to avoid delays or charges.
- Postage & Process: Same as UK Returns.
- Contact: For issues, email harry@feralclo.com.
RETURN TO:
FERAL, UNIT 4,
WESTWOOD BUSINESS CENTRE,
DITCHLING, BN6 8SG
UNITED KINGDOM
Our team is here to assist you with any return concerns!
How can I track my order?
When we dispatch your order, you'll receive an email or text message (based on your preference at checkout) with a delivery tracking number. This number links directly to our courier's website, where you can accurately track your parcel's journey. For the most reliable information, we recommend using this link to stay updated until your parcel arrives. Please note that while the 'SHOP' app by Shopify is an option, we've found it may sometimes provide incorrect or misleading tracking information. Rely on the full tracking link from our courier for the most accurate updates.
Do you deliver internationally?
We're excited to offer international shipping. To see if we ship to your location, please visit our SHIPPING page for a complete list of destinations. At checkout, you can opt for international tracked shipping for reliable and secure delivery.
Plus, enjoy FREE SHIPPING on international orders over £130 GBP!
What is the sizing?
SIZE | CHEST WIDTH | SLEEVE LENGTH | FRONT LENGTH | SHOULDER |
---|---|---|---|---|
XXS | 54.4 | 18.75 | 71 | 20.3 |
XS | 55.75 | 20.25 | 71.5 | 20.3 |
S | 57 | 20.75 | 72 | 20.3 |
M | 59.5 | 21.25 | 73 | 20.6 |
L | 62.5 | 22 | 74.5 | 21 |
XL | 65.5 | 22.75 | 76 | 21.4 |
XXL | 68.5 | 23.5 | 77.5 | 21.8 |
didn't answer your question?
email: harry@feralclo.com